KBS
KBS
KBS stands at the forefront of consultancy excellence, offering a distinguished suite of services designed to realise the full potential of contemporary business solutions. Our cadre of experts boasts a specialised focus on Dynamics 365 Customer Engagement (CE) and Dynamics Business Central, delivering tailored consultancy that guarantees a transformative impact on your business operations.
As your chosen partner, we pledge a commitment to the refinement of your workflows, the amplification of productivity, and the enhancement of profitability with utmost expediency. We invite you to initiate a dialogue with us and discover the superlative potential of your enterprise under the guidance of KBS. Contact us posthaste to embark upon the path to unparalleled business success.
Your Trusted Partner for Dynamic Business Solutions
Only the Best
At KBS, we specialise in Dynamics 365 CE and BC with over 20 years of experience across various industries. We have a team of certified experts who provide the best-in-class solutions tailored to meet your business needs. Our services include consultation, implementation, and support to give you a seamless experience throughout your digital transformation journey.
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Introduction to Our Client Engagement and Support Process
At KBS, we are committed to providing our clients with a seamless and interactive journey from the inception of the project through to ongoing support post-deployment. Our process is designed to be transparent, collaborative, and efficient, ensuring that your business transformation is managed with the highest professional standards. With our dedicated team and the use of advanced Microsoft DevOps practices, we guarantee a structured approach that is both agile and supportive. Here is an overview of how we engage with our clients and what you can expect when you partner with us:
Process Overview with Ongoing Support:
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Initial Planning Session:
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Securely book the initial session through our website.
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Prepare for the session with comprehensive materials provided online.
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Participate in a productive virtual planning session with our experts.
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Review the session's outcomes with a detailed summary and actionable steps accessible online.
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Business Scoping Sessions:
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Arrange detailed scoping workshops via the website to deep dive into your business needs.
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Contribute to the creation of epics and user stories within Microsoft DevOps for precise scoping.
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Finalize and approve the scope document through your dedicated client portal.
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Agile Execution with Microsoft DevOps:
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Stay informed with transparent sprint plans and progress tracking in the client portal.
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Engage with our team through remote agile ceremonies for continuous collaboration.
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Follow the progress of automated deployments and provide feedback through the CI/CD pipeline insights.
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Validate and approve project deliverables through an intuitive online process.
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Ongoing Support:
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Access our dedicated support team via the client portal for any ongoing needs or inquiries.
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Take advantage of our post-implementation support services for any troubleshooting, updates, or further optimizations required.
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Enjoy the benefit of regular check-ins and support to ensure your IT landscape continues to meet your evolving business objectives.
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We understand that the transformation of your IT systems is a journey that extends beyond project completion. KBS is here to support that journey, ensuring that your business continues to thrive with Dynamics 365 Customer Engagement (CE) and Dynamics Business Central solutions.
